Exchanges and Returns:
- We will gladly issue exchanges and returns within 14 days of delivery. Ship the package to Bednarek Jewellery by your choice of carrier. Return shipping is at the cost of purchaser.
- An exchange or refund will be processed when an item is on-site and inspected by our Quality Control Team to be in saleable condition. If a returned item has been used or tampered with, no refund will be issued. Please allow 14 days for refund from the date Bednarek Jewellery receives the package.
- A refund will be made to the purchaser upon request, if payment has been received. The refund to the purchaser will be in the form of the original tender, excluding delivery charges (if applicable).
- Special orders, items that have been sized or personalized items are non-refundable.
- Please contact Lauren@bednarekboutique.com. for “Return Form” which must be in the package when sent back to Bednarek Jewellery.
- Gift returns can only be exchanged or converted to a store credit. Store credit expires after one year.
- If you are returning a defective item or if we made an error, we will refund the cost of the item plus shipping charges. All refunds and exchanges are subject to review by our Quality Control Team.