All exchanges and returns must be made within 2 weeks of delivery. Return shipping is complimentary. A refund will be processed when an item is on-site and inspected to be in saleable condition. If a returned item has been used or tampered with, no refund will be issued. A refund will be made to the purchaser upon request, if payment has been received. The refund to the purchaser will be in the form of the original tender. Gift returns can only be exchanged or converted to a store credit.